Privacy Policy & Data Protection

Introduction

KRYLANE Studio Inc. (“KRYLANE Studio®,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy & Data Protection statement explains what information we collect, how we use and share it, the choices you have, and the rights available to you under applicable United States privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

This policy applies to information we collect through our website at https://krylane.com (the “Site”), through our marketing and sales activities (including advertising and outbound outreach), and in the course of providing our services: AI Automations, WordPress Website Design, Shopify Website Design, SEO, and Custom Development (collectively, the “Services”).

By using our Site or Services, or by engaging with our communications, you acknowledge that you have read and understood this Privacy Policy.

Scope and Audience

Our Site and Services are intended for businesses and individuals located in the United States. We do not target or market to individuals in the European Union, the United Kingdom, or other regions outside the United States. Personal information we collect is stored and processed in the United States.

If you are accessing the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Information We Collect

We collect personal information from three main sources: information you provide directly, information collected automatically, and information we obtain from third parties.

Information You Provide to Us
  • Contact and identity information your name, email address, telephone number, company or business name, job title, and mailing address.
  • Project and inquiry information details you share when you request a quote, fill out a contact or intake form, book a consultation, or otherwise communicate with us about your project or business needs.
  • Account and service information generated while we deliver Services to you, such as project files, credentials you choose to share with us to perform work (for example, access to your website or hosting), correspondence, and support requests.
  • Payment and billing information when you purchase Services, payment is processed by third-party payment processors. We receive limited billing details (such as your name, billing address, and confirmation of payment), but we do not store full payment card numbers on our own systems.
  • Communications records of your communications with us by email, phone, web form, or messaging, which may include notes from sales and support conversations.
Information We Collect Automatically

When you visit our Site, we and our service providers automatically collect certain information through cookies and similar technologies, including:

  • Device and technical data IP address, browser type, operating system, device identifiers, and language settings.
  • Usage data pages viewed, links clicked, referring and exit pages, time spent on pages, and other interactions with the Site.
  • Approximate location general geographic location inferred from your IP address.
  • Advertising and analytics data information about how you reach our Site and interact with our ads, collected through tools such as Google Analytics, the Meta (Facebook) Pixel, and Google Ads.
Information We Obtain From Third Parties

Because we conduct sales and marketing outreach, we may obtain business contact information from a mix of sources, including:

  • Third-party data and lead providers vendors that supply business contact lists and prospecting data.
  • Publicly available sources company websites, business directories, professional networking profiles, and other publicly accessible information.
  • Referrals contact details shared with us by existing clients, partners, or other individuals who refer you to us.
  • Advertising and analytics platforms aggregated or pseudonymous information from the ad platforms we use to measure and improve our campaigns.
How We Use Your Information

We use personal information for the following purposes:

  • To respond to your inquiries, provide quotes, and communicate with you about your project.
  • To provide, maintain, and improve our Services and to fulfill our contracts with you.
  • To process payments and manage billing.
  • To conduct sales and marketing, including advertising, outbound outreach (calls and emails), and promotional communications about our Services.
  • To operate, secure, and improve our Site, including measuring traffic and understanding how visitors use the Site.
  • To personalize and measure the effectiveness of our advertising.
  • To protect against fraud, unauthorized access, and other security risks, and to enforce our terms.
  • To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from authorities.
Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies on our Site. These fall into the following categories:

  • Essential cookies required for the Site to function properly. These cannot be switched off in our systems.
  • Analytics cookies help us understand how visitors use our Site so we can improve it. We use Google Analytics for this purpose.
  • Advertising and targeting cookies used to deliver and measure advertising and to show you relevant ads on other platforms (often called retargeting or remarketing). We use the Meta (Facebook) Pixel and Google Ads for this purpose. We may also use similar tools from other advertising platforms.

These third-party tools collect information directly through your browser and are governed by the privacy policies of the respective providers (such as Google and Meta). We encourage you to review their privacy policies to understand how they handle your information.

Your Cookie and Advertising Choices

You can control cookies and advertising tracking in several ways:

  • Browser settings most browsers let you block or delete cookies through their settings.
  • Global Privacy Control (GPC) we honor recognized opt-out preference signals, such as GPC, transmitted by your browser. When we detect a GPC signal, we treat it as a valid request to opt out of the sharing of your personal information for cross-context behavioral advertising for that browser or device.
  • Google Analytics you can opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
  • Google Ads personalization you can manage ad personalization through your Google account’s ad settings (My Ad Center).
  • Meta (Facebook) ads you can manage ad preferences within your Facebook/Meta account settings.
  • Industry opt-out tools you can opt out of interest-based advertising from participating companies through the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org).

Please note that opting out does not mean you will stop seeing ads; it means the ads you see may be less relevant to you. Some opt-outs are cookie-based and may need to be reset if you clear cookies or use a different browser or device.

How We Share Your Information

We share personal information only as described below. We do not sell your personal information for money.

  • Service providers and processors we share information with vendors that perform services on our behalf, such as website hosting, analytics, payment processing, customer relationship management (CRM), email and communication services, and advertising platforms. These providers are permitted to use the information only to perform services for us.
  • Advertising partners through the advertising and analytics cookies described above, certain information is shared with platforms such as Google and Meta to deliver and measure advertising.
  • Legal and safety we may disclose information when we believe in good faith that disclosure is necessary to comply with the law, respond to legal process, protect our rights or property, protect the safety of any person, or investigate fraud or security issues.
  • Business transfers if KRYLANE Studio® is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
A Note on "Selling" and "Sharing" Under California Law

A Note on “Selling” and “Sharing” Under California Law

While we do not sell personal information for monetary payment, California’s CCPA/CPRA defines the terms “sell” and “share” broadly. Our use of advertising cookies and pixels (such as the Meta Pixel and Google Ads) to deliver targeted advertising may be considered “sharing” and in some cases “selling” of personal information for cross-context behavioral advertising under California law.

For this reason, we provide California residents with the right to opt out of this activity, as described in Section 8 and through our “Do Not Sell or Share My Personal Information” request process below.

Marketing and Outreach (Including Calls)

We conduct outbound sales and marketing, which may include telephone calls (cold calling) and emails to businesses, as well as advertising across multiple platforms. We obtain contact details for outreach from the third-party data providers, publicly available sources, and referrals described in Section 3.3.

If you receive a marketing communication from us and would prefer not to be contacted, you may opt out at any time by:

  • Replying “unsubscribe” or following the unsubscribe instructions in any marketing email;
  • Asking us to stop contacting you during a call; or
  • Emailing us at hello@krylane.com with your request.

When you opt out, we will add your contact information to our internal do-not-contact list and honor your request. Please allow a reasonable period for the request to take effect across our systems. Note that we may still send you non-marketing communications related to Services you have requested or purchased.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your personal information, subject to certain exceptions:

  • Right to know / access you may request the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collecting it, and the categories of third parties to whom we disclose it.
  • Right to delete you may request that we delete personal information we collected from you.
  • Right to correct you may request that we correct inaccurate personal information we maintain about you.
  • Right to opt out of sale or sharing — you may opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising (see Section 6).
  • Right to limit use of sensitive personal information to the extent applicable. We do not collect or use sensitive personal information (such as Social Security numbers, financial account credentials, precise geolocation, or information about your health, race, or religion) for the purpose of inferring characteristics about you.
  • Right to non-discrimination we will not discriminate against you for exercising any of your privacy rights.
Categories of Personal Information We Collect

In the preceding 12 months, we may have collected the following categories of personal information (as defined by the CCPA/CPRA): identifiers (such as name, email, phone, and IP address); customer records (such as contact and billing details); commercial information (such as Services inquired about or purchased); internet or network activity (such as browsing and interaction with our Site and ads); approximate geolocation; professional or employment-related information (such as company and job title); and inferences drawn to create a profile reflecting preferences for marketing purposes.

We disclose these categories to our service providers and advertising partners for the business and commercial purposes described in this policy.

How to Exercise Your Rights

You may submit a request by:

To exercise your opt-out of sale/sharing, you may email us with the subject line “Do Not Sell or Share My Personal Information,” or use a recognized opt-out preference signal such as Global Privacy Control (see Section 5).

We will verify your identity before fulfilling certain requests, which may require you to provide information that matches what we have on file. You may use an authorized agent to submit a request on your behalf; we may require written authorization and verification of the agent’s authority. We will respond to verifiable requests within the timeframes required by law. If we decline a request, you may contact us to appeal that decision.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy including providing Services, maintaining business records, conducting marketing, resolving disputes, and complying with our legal obligations. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it. Retention periods vary depending on the type of information and the purpose for which it was collected.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials you use to access our Services confidential.

Children's Privacy

Our Site and Services are intended for businesses and adults and are not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us at hello@krylane.com and we will take appropriate steps to delete it.

Third-Party Links and Services

Our Site may contain links to third-party websites, products, or services that we do not operate or control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site or Services after an update constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

KRYLANE Studio Inc.
5 Queens Wreath Way, Irvine, CA 92612, United States
Email: hello@krylane.com
Phone: +1 (949) 478-9226
Website: https://krylane.com

KRYLANE Studio Inc. is registered in the State of South Dakota and maintains its operating office in the State of California.